Refund policy

Return and Exchange Policy

ALL SALES ARE FINAL.

We offer a 2-day exchange policy, allowing you to exchange your product within 2 days of receiving it. To be eligible for an exchange, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To initiate an exchange, please contact us on instagram @monkbreed

• Exchange charges are ₹250. We rely on third-party delivery partners. The delivery partner charges us for reverse pickup from your location and additional delivery charges for delivering new product back to your location. As there are two-way charges, we request our customers to pay only for one way charges. 

Damages and Issues

Please inspect your order upon receipt. If you find that the item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (e.g., food, flowers, plants)
• Custom products (e.g., special orders, personalized items)
• Personal care goods (e.g., beauty products)
• Hazardous materials, flammable liquids, or gases

If you have questions about a specific item, please get in touch.

Sale Items and Gift Cards:
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get the item you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.